Home » Archive

Applications Reports and Reviews

CRM, Communications »

No Comment | 677 views]

Magic Quadrant for Contact Center Infrastructure, Worldwide
Published November 2008
The contact center infrastructure market continues to consolidate as users shift from best-of-breed “point products” to broader solutions from “cornerstone” vendors. Prospective customers must evaluate vendors in terms of their technology and capabilities in relevant geographies.

Applications, Security »

No Comment | 518 views]

Magic Quadrant for User Provisioning
Published August 2008
User provisioning delivers capabilities to manage users’ identities across systems, applications and resources. Driven by compliance (security effectiveness) and security efficiency, the market is maturing, but identity governance and role-based access concerns raise new issues for customers.

ERP »

No Comment | 567 views]

Dataquest Insight: ERP Suite Leaders, Trends and Characteristics in the North American SMB Market, 2008
Published October 28, 2008
In North America, consolidation has increased the hold of the largest ERP vendors on the small and midsize business market, but significant fragmentation and opportunity remain, despite the current economic challenges.

Business Intelligence, Database »

No Comment | 598 views]

Magic Quadrant for Data Integration Tools
Published September 22, 2008
Organizations increasingly view investments in data integration tools as a strategic basis for enterprise data management. Vendors with capabilities across multiple styles of data delivery, supported by strong metadata management and service enablement, are becoming the focus of market demand.

Business Intelligence, Database, Storage »

No Comment | 2,063 views]

Magic Quadrant for Data Warehouse Database Management Systems
Published December 23, 2008
The data warehouse DBMS market is expanding at a record pace with new vendors, new offerings and high growth. We discuss this, the growth of appliance offerings and how data warehouse DBMS software-only vendors are responding with enhanced functionality and low-cost, market-entry solutions.

Business Intelligence »

No Comment | 602 views]

Magic Quadrant for Corporate Performance Management Suites
Published April 30, 2009

This Magic Quadrant is updated to reflect Microsoft’s recent announcements regarding PerformancePoint Server. Users should evaluate vendors carefully according to business needs and broader business intelligence and performance management strategies.

Business Intelligence »

No Comment | 554 views]

Predicts 2009: Business Intelligence and Performance Management Will Deliver Greater Business Value
Published December 18, 2008
This year’s business intelligence and performance management predictions describe how this space will evolve beyond a focus on technology to delivering greater business value from both existing capabilities and innovations coming into the market.

Business Intelligence »

No Comment | 458 views]

Magic Quadrant for Business Intelligence Platforms
Published January 16, 2009
Includes: IBM (Cognos), Microsoft, Oracle, SAS, SAP (Business Objects), Informatino Builders, MicroStrategy, QlikTech, Actuate, Tibco Spotfire, Panorama Software, arcplan and Board International.

Business Intelligence »

No Comment | 520 views]

Magic Quadrant for Business Process Management Suites
Published February 18, 2009
Gartner has revised its BPMS Magic Quadrant to focus the analysis on product support for the use cases, rather than product features and functions. This change has altered their assessment of the relative strengths of the vendors since the 2007 Magic Quadrant.

CRM »

No Comment | 871 views]

MarketScope for Sales Incentive Compensation Management Software
Published July 30, 2008
The sales ICM market grew 20% in 2007 and remains diverse, with software as a service and hosted offerings gaining attention. Companies with large, complex initiatives focus on Callidus Software, Synygy, Oracle and, recently, Varicent Software. Use this research to evaluate prospective vendors.